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15% OFF on orders over $150 - Coupon: "MEMORIAL"---FREE SHIPPING + NO TAX
15% OFF on orders over $150 - Coupon: "MEMORIAL"---FREE SHIPPING + NO TAX

Frequently Asked Questions

Urn Size?

Individual Urn: 150 cu/in. or greater
Companion Urn: 350 cu/in. or greater
Keepsake & Child Urn: 5cu/in. and greater
Infant Urns: 5cu/in. or greater
Pet Urns: 5cu/in. or greater
Cremation Jewelry / Miniature: 1cu/in. or greater

 

What is a Keepsake Urn?
A Keepsake Urn is a small urn that holds a small portion of remains. Most keepsake urns hold less than 50 cubic inches of remains. Keepsake urns are a great option when there are several family and friends that would like to have a portion of your loved ones remains.



How is my Urn Sealed?
The majority of the urns listed are semi-permanently sealed by screws that hold the base or some type of access panel on the urn. The screws allow you to re-open the urn at a later date if you wish. Possible reasons for reopening an urn could be as follows: to add the remains of another loved one, or to add a special momento in with the remains such as a watch or a ring. You can also choose to have your urn permanently sealed with a regular epoxy adhesive that you can find in any hardware store. Simply apply the epoxy around the rim of the access panel, and then securely fasten the panel on to the urn. If you have any other questions regarding sealing your urn, please call us at 1-888-222-5955.



Who Puts the Ashes into my Urn?
When you receive the cremated remains back from the crematory or funeral home, the remains are normally contained in some type of plastic bag and a cardboard container. We recommend keeping the remains in the plastic bag, and then placing them into the urn. This procedure can be completed either on one's own or through the funeral home or crematory which provided you service. Doing it through the local funeral home or crematory should be no additional cost. Please call us with any questions at 1-888-222-5955.



When will my Urn Be Shipped?
In most cases, your urn will ship out in less than 24 hours. Our standard shipping is FREE. Most standard shipping orders arrive in 5 to 10 business days depending on the distance and custom engraving lag times. 2nd Day Delivery and Overnight Delivery are available (see Sales & Delivery Policy). To place an order with the express shipping methods above, please call or email us at us at info@urnwholesaler.com and include your name, contact info, and the name of the urn that you ordered, and what day you would like to receive the urn.



Where is Urn Wholesaler Located?
Urn Wholesaler has mutliple shipping locations throughout the US for expedited delivery circumstances. We ship all urns via Fedex and ship to all 50 States. For International Shipments please call for a delivery cost quote.



What if I don't see what I want on the Urn Wholesaler website?
Urn Wholesaler.com has access to any funeral products offered to any funeral home in the United States. A simple call with your requests will allow us to provide you with almost any funeral related product.